Cancellation

  • You can cancel the order before your order gets shipped.
  • We can cancel the orders with or without prior information to customer, due to damage of products or accidental sick/death of live fish while packing, natural disaster examples are floods, hurricanes, tornadoes, earthquakes, tsunamis, and other geologic processes.
  • We (mashri.in) have right to cancel any order if the issue is with payment policies and shipping policy.
  • We (mashri.in) can cancel the order if we are not able to serve the location/area/ pincode , please check with customer care team regarding delivery -before placing order.
  • Any Non- Payment upon orders will be auto cancelled.
  • If we are not able to ship due to transportation saftey of fishes, we will cancel ( before it we will discuss with customer)
  • Few pincodes are Not serviceable under our logistics ,with with the orders are get cancelled or requested for delay delivery unserviceable or non transportation area based orders can't be shipped, please contact customer for alternate options.
  • We can cancel the prepaid order also with out without info as per the stock availability and do refund.
  • We take more time for some orders,its all depends on the stock availability,if you can't wait you can ask us to cancel the order.
  • Once order is shipped, after shipment if customer cancelled that will not be accepted as cancellation, the amount will not be refunded.
  • Incase of the delivery time if customer is not avaiable for collecting later changed to cancel and refund the paid amount is not accepted by us and cant be refunded